Nexicom is a leading Communications service provider in Central Ontario. We provide the latest technology...with a neighbourly touch. We're big enough to provide top-quality service, and small enough to give the one-on-one attention that big city providers can't match.
We offer a professional, friendly work environment which encourages learning and growth with a positive attitude. We are looking for individuals with enthusiasm and integrity who will deliver the latest technology with personal care to our customers.
Nexicom is currently seeking individuals to fill the following positions:
|Customer Service Representative 1 Year Contract||June 17, 2016 11:15am
~~Nexicom is looking for an enthusiastic individual that is willing to give Exceptional Customer Service, to fill a One Year full time contract position.
Duties (include but not limited to):
• Answer inbound calls and place outbound calls to customers while adhering to policies and procedures
• Address customer complaints and respond to difficult inquiries
• Process new accounts and update customer information as required
• Schedule pick ups for customer accounts
• Ensure customer retention and satisfaction
• Provide customers and internal groups with effective and efficient customer service support
• Proactively manage and resolve customer satisfaction issues
• Customer service/inside sales experience
• Demonstrated ability in self-motivation with the ability to work with limited supervision
• Effective interpersonal and communication skills
• Demonstrated ability to multi-task and meet deadlines
• Ability to work well within a team environment
• Proficiency with MS Office Programs
• above average keyboarding skills
*Must have a valid Police Check
If you are interested in this position and meet the stated qualifications, please forward your resume and cover letter to firstname.lastname@example.org. Please state in your subject line Customer Service Contract Position.
Qualified applicants may forward their resume before 4pm, July 8, 2016 to:
Nexicom, Human Resources
5 King St. East, Millbrook , ON L0A 1G0
*We sincerely thank all those that take the time to apply, however due to the volume of resumes received only those that are selected for an interview will be contacted